Privacy policy

Privacy Policy

1. Information We Collect

When you make a purchase or interact with StellaAdorno.com, we may collect:

  • Personal Information: Name, email address, shipping/billing address, payment details
  • Transaction Data: Purchase history, product preferences, order details
  • Technical Data: IP address, browser type, device information, cookies
  • Communication Data: Emails or messages sent to our support team

2. How We Use Your Information

We process your data for these lawful purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To improve our website and product offerings
  • To prevent fraud and ensure transaction security
  • To comply with legal obligations

We will never sell your personal information to third parties.

3. Data Sharing and Disclosure

We may share information with:

  • Service Providers: Payment processors, shipping carriers, and IT service providers under strict confidentiality agreements
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security Measures

We implement appropriate technical and organizational measures including:

  • SSL encryption for all data transmissions
  • Regular security audits of our systems
  • Limited access to personal data on a need-to-know basis
  • Secure payment processing through PCI-compliant providers

5. Your Data Protection Rights

Under GDPR, CCPA and other privacy laws, you may have rights to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to certain processing activities
  • Request restriction of processing
  • Withdraw consent where applicable

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As an international business, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through appropriate safeguards.

8. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy periodically. We encourage you to review this page for the latest information about our privacy practices.

10. Contact Us

For any privacy-related questions or concerns, please email us at [email protected].