Tracking order

Order Tracking Information

At StellaAdorno, we understand how exciting it is to receive your carefully selected brooches. Here's how you can track your order:

Tracking Your Order

  1. Once your order is processed and shipped, you will receive a shipping confirmation email containing your tracking number.
  2. This tracking number allows you to monitor your package's journey until it arrives at your doorstep.
  3. Please allow 24-48 hours after receiving your tracking number for the information to become active in the carrier's system.

Using Third-Party Tracking Services

For comprehensive tracking across multiple carriers, we recommend using:

17Track

17Track is a reliable global package tracking platform that supports most international carriers. To use it:

  1. Visit 17Track's website
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package's current status and location

Delivery Timeframes

Standard delivery times vary by destination:

  • Domestic orders: 3-7 business days
  • International orders: 10-20 business days (depending on customs processing)

Need Assistance?

If you experience any issues with tracking your order or if your package appears delayed, please contact our customer support team at [email protected]. Include your order number and tracking information for faster assistance.

Note: During peak seasons or unexpected circumstances (such as weather events or customs delays), delivery times may be extended. We appreciate your patience and understanding.