Terms of service

General Terms

By accessing and purchasing from StellaAdorno.com, you agree to comply with these Terms of Service. All brooches (Animal, Flower, Crystal, Pearl, Vintage, Enamel, Geometric, and Fruit categories) are sold as collectible fashion accessories.

Order Processing

Orders are processed within 3-5 business days. You will receive shipment confirmation at the email provided during checkout. International customers are responsible for customs duties.

Refund Policy

We accept returns within 14 days of delivery for unused items in original packaging:

• Brooches with damaged enamel or missing crystals cannot be returned
• Vintage items are final sale due to their unique nature
• Refunds exclude original shipping costs

Email return requests to [email protected] with your order number.

Intellectual Property

All brooch designs, product photography, and website content are protected by copyright. Unauthorized reproduction of our floral motifs, geometric patterns, or enamel designs is prohibited.

Limitation of Liability

StellaAdorno is not liable for:

• Brooch damage caused by improper wear or storage
• Allergic reactions to metal components
• International shipping delays
• Product modifications after purchase

Dispute Resolution

Any disputes shall be resolved through mediation in the jurisdiction where StellaAdorno operates. Customers agree to attempt resolution via email at [email protected] before pursuing legal action.

Policy Changes

We reserve the right to modify these terms. Continued use of our services constitutes acceptance of changes.